Services FAQ

  • What does your warranty really mean?

    Our free service period means that if the pests we treat come back, so do we – with no further charge to you.

  • If I find termites should I spray them with flyspray?

    Where possible we ask our clients to avoid disturbing termites before a thorough inspection can be carried out. Disturbing termites may make it difficult to assess the extent of the infestation and may prevent identification of the termite species. It can also reduce the number of treatment options available. However, even if you have sprayed termites already, we can still tailor a solution to your problem. The important thing is to take action and arrange an inspection as soon as possible to prevent further damage.

  • Are white ants the same as termites?

    Yes, the term “white ants” was used by early European settlers but it is not strictly correct. Termites are not really white and they are not ants – they are actually distantly related to cockroaches.

  • How long before the termites are gone?

    This depends on the control solution you choose and can range from a few days or upwards. What is important here, is that solution is put in place urgently. In more that 90% of cases, no further significant damage occurs once we implement your solution.

  • How long will the termite treatment last?

    Soil barrier applications can offer many years of protection and where a termite colony is destroyed by means of termite baiting, it can never again pose any threat to your property. However, as recommended in Australian Standard 3660, regular inspections are essential to monitor for any new infestation.

  • I have asthma and I’m highly allergic. Can you treat my property?

    Yes. Many hundreds of our clients are in a similar position. We only apply odourless control agents and we ask you to vacate the premises for an hour or so following treatment, or longer if your asthma is particularly severe.

    Recent developments in low-odour, low-toxicity control agents mean that being sensitive or having asthma no longer means you have to share your home with unwanted pests.

  • Are your pest control methods going to hurt my children, pets, unborn child?

    No. Part of our normal procedure is to ascertain the situation in your property. We use the safest, most modern materials available and will not carry out any work which might cause a problem.

    We ask that pregnant women and any children less that 4 years of age be absent while treatment is being carried out and for 4 hours afterwards. This is just to be extra careful in case any allergy-type reactions occur.

    Animals must be kept off treated surfaces until they are dry – usually about 30 minutes.

    The control agents we use are approved for use in hospitals, child care centres, food manufacturing and preparation areas and many other sensitive situations. In most cases these materials are odourless.

  • Are the chemicals you use dangerous?

    All the pest and termite control agents that we use are rigorously tested and approved by the Australian Pesticides and Veterinary Medicines Authority in Canberra.

    In some cases, these materials are not even rated as poisons and have no observable negative effect on humans.

    Many of the treatment options that we use, such as termite baiting, completely avoid the application of liquid soil barrier control agents (“poisons”) altogether.

Why Pink?

  • Over 36 years experience
  • Qualified professional and specialist trained technicians
  • No mess, no fuss
  • Fully licensed & insured
  • Australian owned & operated

Get a free quote

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Reviews

Very professional prompt and polite and took the time to explain the process.
Stephanie P.
Stephanie P.
Shannon would have to be the most professional, honest pest/building inspector that I have come across in 15 years of real estate.He was on time, professional and has excellent knowledge. The most... important attribute that I would have to say is his honestly.Thankyou very much Shannon. I look forward to referring more work to you.read more
Taylor L.
Taylor L.
Shannon is a thorough professional who knows what he is talking about. He conducted a rigourous inspection and was quite helpful and polite. Joy to deal with...no wonder Pink has such fantastic... reviews!read more
Salil R.
Salil R.
Rik was incredibly thorough and knowledgeable! He was happy to answer all questions, and he was personable. Excellent service! Highly recommend!
Natalie K.
Natalie K.
Very happy with the service, from my bookings with the happy and friendly Lisa to the professionalism of Shannon.
Andrew I.
Andrew I.
Very thorough and professional inspection, would definitely recommend their services.
David B.
David B.
Tim was extremely thorough with his job. Very friendly and approachable. Talked us through all the steps that needed to be taken. Really appreciate the wonderful service that we received. Will use... this service again.read more
Courtney W.
Courtney W.
Mark Sharman was punctual and provided an informative inspection of our home.He is very experienced and knowledgeable and took the time to answer our questions and made some great recommendations.
Angela C.
Angela C.
Very responsive in coming to my home at short notice removing and setting up rodent boxes. Boxes are Pet friendly too🙏🏽
Alicia J.
Alicia J.
The 2 gentleman(Mark & Joe) were very courteous ,thorough and professional.
Eva C.
Eva C.
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