Our free service period means that if the pests we treat come back, so do we – with no further charge to you.
Where possible we ask our clients to avoid disturbing termites before a thorough inspection can be carried out. Disturbing termites may make it difficult to assess the extent of the infestation and may prevent identification of the termite species. It can also reduce the number of treatment options available. However, even if you have sprayed termites already, we can still tailor a solution to your problem. The important thing is to take action and arrange an inspection as soon as possible to prevent further damage.
Yes, the term “white ants” was used by early European settlers but it is not strictly correct. Termites are not really white and they are not ants – they are actually distantly related to cockroaches.
This depends on the control solution you choose and can range from a few days or upwards. What is important here, is that solution is put in place urgently. In more that 90% of cases, no further significant damage occurs once we implement your solution.
Soil barrier applications can offer many years of protection and where a termite colony is destroyed by means of termite baiting, it can never again pose any threat to your property. However, as recommended in Australian Standard 3660, regular inspections are essential to monitor for any new infestation.
Yes. Many hundreds of our clients are in a similar position. We only apply odourless control agents and we ask you to vacate the premises for an hour or so following treatment, or longer if your asthma is particularly severe.
Recent developments in low-odour, low-toxicity control agents mean that being sensitive or having asthma no longer means you have to share your home with unwanted pests.
No. Part of our normal procedure is to ascertain the situation in your property. We use the safest, most modern materials available and will not carry out any work which might cause a problem.
We ask that pregnant women and any children less that 4 years of age be absent while treatment is being carried out and for 4 hours afterwards. This is just to be extra careful in case any allergy-type reactions occur.
Animals must be kept off treated surfaces until they are dry – usually about 30 minutes.
The control agents we use are approved for use in hospitals, child care centres, food manufacturing and preparation areas and many other sensitive situations. In most cases these materials are odourless.
All the pest and termite control agents that we use are rigorously tested and approved by the Australian Pesticides and Veterinary Medicines Authority in Canberra.
In some cases, these materials are not even rated as poisons and have no observable negative effect on humans.
Many of the treatment options that we use, such as termite baiting, completely avoid the application of liquid soil barrier control agents (“poisons”) altogether.