Services FAQ

  • If I find termites should I spray them with flyspray?

    Where possible we ask our clients to avoid disturbing termites before a thorough inspection can be carried out. Disturbing termites may make it difficult to assess the extent of the infestation and may prevent identification of the termite species. It can also reduce the number of treatment options available. However, even if you have sprayed termites already, we can still tailor a solution to your problem. The important thing is to take action and arrange an inspection as soon as possible to prevent further damage.

  • Are white ants the same as termites?

    Yes, the term “white ants” was used by early European settlers but it is not strictly correct. Termites are not really white and they are not ants – they are actually distantly related to cockroaches.

  • How long before the termites are gone?

    This depends on the control solution you choose and can range from a few days or upwards. What is important here is that solution is put in place urgently. In more that 90% of cases, no further significant damage occurs once we implement your solution.

  • How long will the termite treatment last?

    Soil barrier applications can offer many years of protection and where a termite colony is destroyed by means of termite baiting, it can never again pose any threat to your property. However, as recommended in Australian Standard 3660, regular inspections are essential to monitor for any new infestation.

  • What does your warranty really mean?

    Our free service period means that if the pests we treat come back, so do we – with no further charge to you.

  • I have asthma and I’m highly allergic. Can you treat my property?

    Yes. Many hundreds of our clients are in a similar position. We only apply odourless control agents and we ask you to vacate the premises for an hour or so following treatment or longer if your asthma is particularly severe.

    Recent developments in low-odour, low-toxicity control agents mean that being sensitive or having asthma no longer means you have to share your home with unwanted pests.

  • Are your pest control methods going to hurt my children, pets, unborn child?

    No. Part of our normal procedure is to ascertain the situation in your property. We use the safest, most modern materials available and will not carry out any work which might cause a problem.

    We ask that pregnant women and any children less that 4 years of age be absent while treatment is being carried out and for 4 hours afterwards. This is just to be extra careful in case any allergy-type reactions occur.

    Animals must be kept off treated surfaces until they are dry – usually about 30 minutes.

    The control agents we use are approved for use in hospitals, child care centres, food manufacturing and preparation areas and many other sensitive situations. In most cases these materials are odourless.

  • Are the chemicals you use dangerous?

    All the pest and termite control agents that we use are rigorously tested and approved by the Australian Pesticides and Veterinary Medicines Authority in Canberra.

    In some cases, these materials are not even rated as poisons and have no observable negative effect on humans.

    Many of the treatment options that we use, such as termite baiting, completely avoid the application of liquid soil barrier control agents (“poisons”) altogether.

Why Pink?

  • Over 36 years experience
  • Qualified professionals - no subcontractors
  • No mess, no fuss
  • Fully licensed & insured
  • Australian owned & operated

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doug Pond
doug Pond
05:01 27 Sep 20
I had a new bait system installed at my house and the installer was friendly and knowledgeable
Paris M
Paris M
04:16 23 Sep 20
After a sudden infestation of ants last night I called Pink as I needed to get rid of these ants quickly, they were... over at my place in an hour...Kylie was fantastic, very professional, she left everything in a very neat order, there was no odours whatsoever! I will be using Pink very soon on my next move, thank you!read more
03:18 19 Sep 20
Tim was very informative and thorough. He made sure he accessed as much of the property as possible despite the... subfloor more